Business Performance Management (BPM)
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Business Performance Management (BPM) By developing a set of management and analytic processes, we enable businesses to define and measure performance against set goals. Processes include planning, reporting, and monitoring of key performance indicators linked to strategy. |
Fisher CIO / BPM project
Fisher Professional Services (FPS) has been contracted to work with the Fisher Information Technology Services Department on a Customer Relationship Management (CRM) project for the Fisher College of Business. The objective of the project is to identify areas of data overlap between 6 departments within the College and make recommendations on how the information can be consolidated while still fulfilling all individual stakeholder requirements. FPS will fulfill this task by interviewing the various departments to better understand the type of data collected and how the information is used. Future phases of the project could involve reviewing the different software tools available at the college.
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